Talk about Alexis Bittar - I am quite disappointed in their customer service. I have a pair of earrings that go together with a necklace and the bangle, and the other day I was putting the earrings on but the post fell off one of the earrings. I figured no worries, I'll just take them back to the Bleecker Street store to have them fixed or replaced. Well... I did, but I was totally turned off by the reaction I got at the store. Today I took the earring to be fixed at the jewelry fix shop at the Roosevelt Field mall. It was a quick fix, and I can wear them again. However, I decided that I'm not going to get any more Alexis Bittar pieces since they don't stand behind the product...
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